Pastel Couple Charm Necklace

Handmade to order. Processing time: 1-3business days before shipping. Delivery time varies by destination (approx. 7-14 days ）

Refunds, Exchanges & Handmade Expectations

Every piece is handcrafted to order in our studio after purchase. Because handmade jewelry requires material cost, careful labor time, and production scheduling, we generally do not accept returns, refunds, or exchanges for non-quality reasons — including change of mind, incorrect variant selection, minor handmade variations, or personal preference after delivery.

Small handmade variations, subtle differences in crystal placement, minor color variation between screen and product, or slight finish differences may occur and are part of what makes each piece unique. These are not considered quality defects.

If your item arrives damaged, defective, or significantly different from the product description, please contact us within 48 hours of delivery at shinorastudio@163.com with clear photos or a short video. We will review the case and work with you toward a reasonable solution based on the issue.

Shinora Studio is an independent jewelry studio. We are not affiliated with, endorsed by, or sponsored by any third-party brands or intellectual property holders.

Our jewelry incorporates carefully sourced vintage and collectible charms from secondary markets worldwide, assembled into original designs using genuine Swarovski crystals and pearls. Due to the handmade and small-batch nature of our work, slight variations in color, bead placement, and finish make each piece truly unique.

All trademarks, character designs, and brand names are the property of their respective owners. Shinora Studio makes no claim of ownership or association with any third-party intellectual property.

For questions, please contact us at

shinorastudio@163.com